Get up and running with Leavly

Short answers for your first days on Leavly — whichever side of it you’re on.

Getting started as an employee

1. Log in and set your own password

When your company added you, Leavly emailed you a temporary password and a login link. Sign in, then go to Profile to set a password only you know.

2. Check your leave balance

Your dashboard shows how many days you have left in each leave type your company tracks — vacation, sick, and whatever else has been set up.

3. Submit a request

Go to New Request, pick a leave type and your dates. For less than a full day — a doctor’s appointment, say — enter Hours instead of an end date so it doesn’t use up a whole day of your balance.

4. Track it

It shows as Pending on the Requests page until your manager (or HR) approves or declines it. Either way you’ll get an email, and approved time appears on the team Calendar automatically.

5. Check who else is out before you book

The Calendar shows the whole team (or your department) so you can avoid asking for the same week a colleague already has off.

Getting started as an admin

The short version: create your company, add departments if you need them, set your leave types and holidays on the Policies page, then invite your team last so everyone lands with the right allowance and role from day one.

The full setup guide walks through each step and the early decisions worth getting right — departments, leave types, and roles — before your team starts using it.

Read the full setup guide

Common questions

If yours isn’t answered here, send it over and we’ll add it.

Leave requests & approvals

A full-day request counts against your working days (Monday–Friday). For anything shorter, set Hours (1–7) instead of an end date — it creates a single-date, zero-day request so a doctor’s appointment doesn’t eat a whole day off your balance.

Your manager, or anyone with the HR Admin or Admin role, from the Requests page or their dashboard. You’ll get an email the moment it’s approved or declined, and it updates on the Calendar automatically.

Yes — open it from Requests and either cancel it or ask for a change. Either way the approver is notified and you’ll get an email once it’s resolved.

Yes. An admin can set up a delegation so another manager can approve on someone’s behalf for a set period — approvals don’t stall just because one person is out.

Roles & permissions

Employee: submit and track their own requests. Manager: also approve or reject requests for their team. HR Admin: manage people and leave policies company-wide. Admin: everything HR Admin can do, plus billing and deleting the company.

An admin can build a custom role under Admin → Roles with exactly the permissions it needs, instead of forcing people into a role that’s slightly wrong.

Policies & leave types

Policies → Default allowances sets what new users start with going forward. Someone already added keeps their individual allowance — adjust it from their profile under Users.

Public holidays are excluded from working-day calculations automatically once your admin adds them. Blackout dates are the opposite — a range where no one can submit a new request at all, useful for year-end close or a launch week.

Billing & plans

No. The Free plan never asks for one, and starting a paid trial doesn’t either — you only add billing details if you keep the paid plan after the trial ends.

From the Billing page (admins only) — seats adjust immediately and billing is prorated for the rest of the cycle.

Account

Use “Forgot password” on the login page — a reset link is emailed to you and expires after an hour.

All from your Profile page, in the menu under your name — changes take effect immediately, no need to log back in.

Still stuck?

Send us a note and we’ll answer within a day — a real person reads every message.